Managed service and telecom conversations are full of specifics: which site, which circuit, how much bandwidth, what it costs. Cockpit keeps them in front of the rep.
Sites and services, at a glance
Each location and the services running there, with speeds and status, alongside the monthly charges for each line.
- Read from inventory and billing
- The service being discussed is highlighted
Services
| Service | Speed | Status |
|---|---|---|
| Dallas HQ – Dedicated Internet | 500 Mbps | Active |
| Dallas HQ – Backup Broadband | 300 Mbps | Active |
| Austin – Dedicated Internet | 100 Mbps | Active |
Monthly charges
Usage questions answered in seconds
When a customer asks about utilization at a site, Cockpit reads it from monitoring and shows the figure against the service they pay for.
- Slow usage reports are loaded before the call
- Follow-ups such as “how about Austin?” keep their context
CustomerWhat's our utilization at the Dallas office right now?
“What's our utilization at the Dallas office right now?”
Upgrade conversations with a playbook
When a managed network migration comes up, the qualifying questions, the talking points and the response to a price objection are ready.
Explore GuidanceCustomerHonestly my worry is that it's too expensive.
“Honestly my worry is that it's too expensive.”
Compare against current hardware refresh + support + staff time, not just the monthly line.
Product snippets are from the Cockpit prototype. All company names and figures are fictional demo data.
Designed around the conversation
Built from experience
Our founder's background includes telecommunications, sales and customer success. This is the screen that work was missing.
Works with the systems you run
Inventory, monitoring, billing, service desk and catalog are read through connectors your IT team controls.
Honest about data age
Billing from eleven days ago is labelled as such. Only real-time readings are called live.
Frequently asked questions
What can Cockpit show a managed service provider during a call?
In the prototype's managed IT demo: an account's sites, services and speeds, bandwidth usage, monthly charges, open tickets and hardware specifications, plus guidance for a managed network migration.
Which systems does Cockpit connect to for managed IT?
The design covers inventory, monitoring, billing, service desk and product catalog systems through a documented data contract. The prototype runs against simulated versions of these, and real connections are not yet operational.
Is the demo data real?
No. Every company, figure and ticket shown on this site is fictional demo data.
Tell us how your team works.
Cockpit is in development. Early conversations shape what we build first.